Cost optimization — CCA-F Exam Prep

Priya's AI bill was $22,000 a month. She cut it to $4,800 without losing a single point of quality.
Her customer service agent used Claude Opus for everything. 'What are your business hours?' -- Opus. 'Process this refund' -- Opus. 'Summarize this complaint' -- Opus. Every request, the most expensive model.