Orchestration scenarios — CCA-F Exam Prep

A startup CEO told his team: 'We need a multi-agent system -- one agent for billing, one for technical support, one for general questions.' The architecture cost $40,000/month. A single agent could have done it for $8,000.

The billing agent and support agent kept fighting over tickets that were both ('I was charged for a feature that doesn't work'). The routing agent that decided which agent got each ticket was wrong 15% of the time. The whole thing was replaced with one agent and a good system prompt.